Personalized keepsakes made from your photo

Your information

Privacy policy

Last updated July 17, 2026. This operational draft must be reviewed with the legal business name, address, and applicable US and Canadian privacy requirements before accepting orders.

Who is responsible

Memory Figure is the working brand name. The legal business entity and mailing address are not configured yet. Privacy requests should go to support@memoryfigure.com.

Information we collect

We may collect contact, order, delivery, customization, uploaded photo, support, device, and fraud-prevention information needed to provide the requested product. Shopify and its payment providers handle payment details; this site should not store complete card numbers.

How information is used

To create and deliver the requested item, generate and review previews, communicate about the order, provide support, prevent abuse and fraud, maintain security, and meet tax, accounting, and legal obligations.

Service providers and transfers

The planned service providers include Shopify for commerce and checkout, Vercel for website hosting, and a private photo-storage provider that is not yet connected. Their processing locations and contractual terms must be confirmed before launch.

Retention

Order and accounting records may be retained as required by law. The planned default is to delete source production photos within 30 days after order completion unless a support, fraud, dispute, or legal hold requires longer retention.

Analytics and advertising

Google Analytics, Meta Pixel, and TikTok Pixel are not currently loaded. They must not be enabled until tracking disclosures, consent behavior, and duplicate-event testing are approved.

Your choices

Depending on location, customers may request access, correction, deletion, or information about disclosure of eligible personal information. Identity may need to be verified before fulfilling a request.

Children and sensitive content

The store is not directed to children. Customers should not upload photographs they lack permission to use, or sensitive documents and payment information.

Security

We use server-only commerce credentials, encrypted HTTPS connections, restricted browser permissions, and planned private photo storage. No system is completely secure, and incident-response contacts must be established before launch.